Last Updated: 2/3/2021
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual, including, for example:
How We May Collect Personal Information
We and our service providers collect Personal Information in a variety of ways, including:
Through the App: We collect Personal Information through the App, such as when you register or make a purchase.
Offline: We collect Personal Information from you offline, such as when you place an order over the phone or contact customer service.
From Other Sources: We receive your Personal Information from other sources, such as companies from which you have purchased tickets, products or services that we fulfill; public databases; joint marketing partners; social media platforms; and other third parties.
Use of Personal Information
We and our service providers use Personal Information for our legitimate business purposes, including:
Providing the functionality of the App and fulfilling your requests.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
Providing you with our newsletter and/or other marketing materials.
We will engage in this activity with your consent (if required by applicable law) or where we have a legitimate interest.
Analysis of Personal Information for business reporting and providing personalized services.
We will provide personalized services either with your consent or because we have a legitimate interest.
Allowing you to participate in sweepstakes, contests or other promotions.
We use this information to manage our contractual relationship with you.
Aggregating and/or anonymizing Personal Information.
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose.
Accomplishing our business purposes.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation and/or because we have a legitimate interest.
Disclosure of Personal Information
We disclose Personal Information:
By using the App, you may elect to disclose Personal Information.
Other Uses and Disclosures
We also use and disclose your Personal Information as necessary or appropriate, especially when we have a legal obligation or legitimate interest to do so:
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the App or otherwise to us.
“Other Information” is information that does not reveal your specific identity or does not directly relate to an identifiable individual. We and our third-party service providers may collect Other Information, such as:
How We Collect Other Information
We and our service providers collect Other Information in a variety of ways, including:
Through your use of the App: When you download and use the App, we may track and collect App usage data, such as the date and time the App on your device accesses our servers and what information and files have been downloaded to the App. We also collect information about how you interact with the App. For example, we may use analytic tools to help us better serve you through improved products, services and revisions to the App. This information may let us know which services and features you are using the most within the App, as well as device type and hardware features, country and language of download, and other usage information.
Geographic location information: If you use any location-enabled products or services, you may be sending us location information. When you use a location-enabled service, we may collect and process information about your precise geographical location, such as GPS signals. We use your device’s physical location to provide you with personalized location-based services, content and advertisements. In some instances, you may be permitted to allow or deny such uses of your device’s location, but if you choose to deny such uses, we may not be able to provide you with the applicable personalized services and content.
From you: We may collect demographic and other information, such as your age or gender, when you voluntarily provide it to us. Unless combined with Personal Information, this information does not personally identify you.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. We may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
We seek to use reasonable physical, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
The App is not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from individuals under sixteen (16) through the App.
JURISDICTION AND CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers and, by using the App, you understand that you are transferring your information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security agencies in those other countries may be entitled to access your Personal Information.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your Personal Information
We give you choices regarding our use and disclosure of your Personal Information for marketing purposes. You may opt out from:
Receiving marketing-related emails from us: If you do not want to receive marketing-related emails from us on a going-forward basis, you may opt-out by using the unsubscribe mechanism provided in the email.
Receiving push notifications from us: If you do not want to receive push notifications from us, you may opt out using your device settings.
Receiving text messages from us: If you do not want to receive text messages from us on a going-forward basis, you may reply “STOP” to any such message in order to opt-out of receiving similar such messages.
Our sharing of your Personal Information with third parties for their marketing purposes: If you prefer that we not share your Personal Information on a going-forward basis with third parties for their marketing purposes, you may opt-out from such sharing by emailing us at email@example.com.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that, if you opt out from receiving marketing-related messages from us, we may still send administrative messages to you, from which you cannot opt out.
How you can access, change or delete your Personal Information and Posted Content
In your request, please make clear what Personal Information or posted content you would like to have changed or removed, or whether you would like to have your Personal Information suppressed from our database. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable. We may need to retain certain information or content for record keeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
If you request that we remove posted content or information, please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (1) the length of time we have an ongoing relationship with you and provide the App to you (for example, for as long as you have an account with us or keep using the App); (2) whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time); and (3) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
23/7 Global Inc.
32 West 22nd Street
New York, NY 10010
Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.
FOR NEVADA RESIDENTS
We do not sell Covered Information as defined under Nevada law. If you would like to make any inquiry regarding the sale of your Covered Information, please contact firstname.lastname@example.org.
ADDITIONAL INFORMATION REGARDING CALIFORNIA
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the categories of Personal Information about California residents that we have collected or disclosed for a business purpose within the preceding 12 months:
(1) We collected the following categories of Personal Information:
(2) As described above, we collect this Personal Information from you as well as from other categories of sources, such as companies from which you have purchased tickets, products, or services that we fulfill, public databases, joint marketing partners, and social media platforms. As also described above, we may use this Personal Information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives.
(3) We disclosed the following Personal Information to third parties, such as our service providers and business partners, for our operational business purposes:
(4) If you are a California resident, you may request that we:
(A) Disclose to you the following information covering the 12 months preceding your request, pursuant to our obligations under the CCPA:
(B) Delete Personal Information we collected from you.
To make a request for the disclosures or deletion described above, please contact us at http://237global.com/fan-support/ or (917) 522-0980 EXT 700. We will respond to your request consistent with applicable law.
You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.
ADDITIONAL INFORMATION REGARDING THE EEA
You may lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs.